FAQs

Please get in touch if you cannot find what you're looking for.

Please get in touch if you cannot find what you're looking for.

Please get in touch if you cannot find what you're looking for.

What if my supply address is wrong?

When is my contract start date?

I thought my contract was going to start earlier?

Can I cancel my energy contract?

If energy prices come down, can I have a new contract?

What if I need a copy of my contract?

Does the energy price cap apply to businesses?

What if my supply address is wrong?

When is my contract start date?

I thought my contract was going to start earlier?

Can I cancel my energy contract?

If energy prices come down, can I have a new contract?

What if I need a copy of my contract?

Does the energy price cap apply to businesses?

What if my supply address is wrong?

When is my contract start date?

I thought my contract was going to start earlier?

Can I cancel my energy contract?

If energy prices come down, can I have a new contract?

What if I need a copy of my contract?

Does the energy price cap apply to businesses?

How can I submit a meter reading?

Why am I still getting bills from my old supplier?

When will my smart meter be installed?

Where can I get energy quotes?

Can I have an update on existing quotes?

When should I start looking for quotes?

What if my supply address is wrong?

When is my contract start date?

I thought my contract was going to start earlier?

Can I cancel my energy contract?

If energy prices come down, can I have a new contract?

What if I need a copy of my contract?

Does the energy price cap apply to businesses?

What if my supply address is wrong?

When is my contract start date?

I thought my contract was going to start earlier?

Can I cancel my energy contract?

If energy prices come down, can I have a new contract?

What if I need a copy of my contract?

Does the energy price cap apply to businesses?